Where engineering judgment, not this page, has to decide
Retaining walls above a certain height, or holding back a significant slope, are frequently subject to engineering and permit requirements that vary by jurisdiction and by the specific site — this page does not state those requirements as settled for any particular wall, and does not offer an opinion on whether a specific wall is safe as-is. A leaning or cracked wall that appears to be actively failing is exactly the kind of condition a licensed structural or geotechnical engineer should assess on site, given how much lateral load a tall wall can be resisting.
This site is informational and lead-matching, not a statement of the work that will be performed at a given address. For how independent providers relate to this site, the contractor matching disclosure page explains what submitting a request does and does not commit you to.